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by Mark Smiley
The Covid-19 global pandemic may have dampened the spirits of some but at Gaylord Rockies in Denver, they are doing their best to keep the spirit alive with their Christmas at Gaylord Rockies. Mistletoe Village on the convention center wing of the hotel still features Build a Bear Workshop, cookies with Mrs. Claus, a gingerbread house decorating station, gift shop, and the all new I Love Christmas Movies exhibit. All of these are more spread out than years past, offering a chance for guests to feel more comfortable and social distance.
The west side of the hotel features acres of twinkling lights and decorations and holiday activities including snow tubing, ice bumper boats, Merry-Go-Round and ice skating. The I Love Christmas Movies pop-up experience replaces the Ice exhibit this year (although Ice will return next year). A guide takes small groups through replica movie sets from movies such as Polar Express, Christmas Vacation, Elf, A Christmas Story, and A Year Without Santa Claus.
Although the Christmas spirit is alive at the resort, they have set up stringent safety protocols to keep their guests safe. The resort has directional arrows for walking through the resort and hand sanitizing stations throughout. The Pinyons bar now forms a single file line to order drinks which allows for social distancing. For the time being, the other restaurants offer food to go only. However, the resort does allow outside food to be brought in. Convenient options are services such as Uber Eats or GrubHub.
The demanding standards of cleanliness have risen to an even higher level with new protocols for the current circumstances. Gaylord Rockies has elevated their cleanliness standards and changing hospitality norms. As a part of Marriott International’s family, they have put in place a multi-pronged approach designed to meet the health and safety challenges presented by COVID-19 as outlined in Marriott’s Commitment to Clean.
Enhanced technologies, including the testing of electrostatic sprayers and implementing the highest classification of disinfectants recommended by the Centers for Disease Control and Prevention and World Health Organization are being used to sanitize surfaces throughout the hotel and convention center.
Gaylord Rockies has implemented extra-stringent daily cleaning procedures that are focused heavily on high touchpoint areas. Public spaces, including, but not limited to, the lobby, aquatic areas, fitness centers, and meetings and convention spaces, have dedicated staff to sanitize frequently throughout the day.
In guest rooms, they have added detailed cleaning practices, requiring all surfaces to be thoroughly cleaned with hospital-grade disinfectants and that this cleaning is done with increased frequency. They have also placed disinfecting wipes in each guest room for guests’ personal use. For more information on their protocols, visit www.gaylordhotelsclean.marriott.com.
Gaylord Rockies is near Denver International Airport and is a Marriott property that opened in December 2018. The 486,000 square feet of convention space makes it the largest combined resort and convention center in Colorado. It is the fifth Gaylord property to open with the others located in Washington, D.C., Nashville, Orlando, and Dallas.
The Gaylord Rockies Resort & Convention Center is located at 6700 North Gaylord Rockies Boulevard. For more information about the resort or to make a reservation, visit www.gaylordrockies.com. Christmas at Gaylord Rockies runs until January 3, 2021. For more information or for tickets to the events, visit www.christmasatgaylordrockies.marriott.com.